In May 2022, Jackson’s life and the life of his family turned upside down in an instant. What began as a typical morning for eight-year-old Jackson quickly became a nightmare. A sudden, traumatic brain injury left him unable to move, talk, or communicate in any way. What followed was an incredibly challenging journey, but one filled with hope and remarkable recovery, thanks to the dedicated support of the neurorehabilitation team at

Bristol Children’s Hospital and the comfort provided by family accommodation services such as The Grand Appeal’s Patient Hotel.
Jade, Jackson’s mother, shares their emotional and life-changing experience.

A Sudden Collapse
Jackson’s injury came out of nowhere. He had only recently started walking and, like many toddlers, he had his fair share of tumbles. One morning, after a minor tantrum, Jackson began vomiting and quickly became unresponsive. “At first, I thought it was just another tantrum,” Jade recalls. “But as soon as I laid him down, he wasn’t responding like he normally would. My gut told me something was terribly wrong.”
An ambulance was called, and despite the initial reassurance from paramedics, Jackson’s condition worsened. After being transferred to the hospital and undergoing a CT scan, doctors discovered the truth: Jackson had suffered a traumatic brain injury. The diagnosis was a severe blow. “As a healthcare professional, I knew we were facing something serious. Jackson was intubated to stabilize his condition, and I felt a wave of helplessness like I’d never felt before,” Jade says.

The Road to Recovery
After the initial diagnosis, Jackson was transferred to Bristol Children’s Hospital for emergency treatment. Doctors quickly diagnosed him with arteriovenous malformations, a condition where veins and arteries in the brain are abnormally formed. “This condition made Jackson’s brain vulnerable to more bleeding, which could happen at any time,” Jade says. “The prognosis was grim, and we were told that Jackson could face life-threatening brain bleeds again.”
But despite the dire situation, Jackson’s spirit and resilience shone through. He didn’t miss a beat during his recovery, even pulling off a downward dog move with a drain still in his brain. “Jackson didn’t seem to understand the severity of his injury. He was pulling at tubes, getting into trouble, and even helping himself to crisps at 3 a.m.,” Jade laughs. “His courage was contagious. If he could be so brave, so could we.”

Jackson spent weeks in the Paediatric Intensive Care Unit (PICU) and later in the neurorehabilitation unit. It was here that Jackson’s recovery took on a new direction—thanks to the incredible therapy team who empowered Jackson and his family to actively participate in his healing process.
Therapy: The Key to Jackson’s Recovery
The neurorehabilitation team at Bristol Children’s Hospital transformed Jackson’s recovery. “The therapy team didn’t just work on Jackson—they involved me as a parent in every aspect of his recovery,” Jade says. “I was shown how to stimulate Jackson’s brain and re-establish our connection. The therapy wasn’t just about the exercises; it was about engaging with Jackson in a way that made him feel empowered.”

One of the greatest lessons for Jade was to reframe how she viewed Jackson’s condition. “I used to think that once an area of the brain was damaged, there was no going back. But therapy taught me to think differently. Jackson had a brain injury, not brain damage. That gave us hope and a sense of possibility.”
The therapy team provided personalized care for Jackson, ensuring that his emotional wellbeing was as prioritized as his physical progress. “If Jackson wasn’t feeling up to a session one day, we didn’t push him. The team taught me that his emotional state was just as important as his physical recovery,” Jade shares.